Frequently Asked Questions

SpamJammer blocks all major spam types including email spam, phishing attempts, malware-laden messages, bot form submissions, comment spam, and automated abuse. Our AI models are trained on billions of samples and continuously learn to detect new patterns across email, web forms, and comment systems.

Most customers are fully protected within 5 minutes. For email protection, simply update your MX records or connect via API. For form and comment protection, add a small JavaScript snippet to your site. Our setup wizard guides you through every step, and our support team is available if you need help.

Not at all. SpamJammer processes requests in under 20 milliseconds on average. Our infrastructure runs across globally distributed edge servers, so scanning happens close to your users with negligible latency. Your visitors will never notice we are there, but spammers definitely will.

False positives are extremely rare with our 99.9% accuracy rate. When they do happen, flagged messages go to a quarantine queue where you can review and release them with one click. You can also whitelist specific senders, domains, or IP addresses to prevent future false flags. Our system learns from your corrections automatically.

Yes. SpamJammer integrates with all major email providers including Gmail/Google Workspace, Microsoft 365, Outlook, Yahoo, and any custom SMTP server. We sit as a protective layer in front of your existing mail infrastructure without requiring you to switch providers or change your workflow.

Absolutely. Every plan comes with a full 14-day free trial with no credit card required. You get access to all features during the trial so you can fully evaluate SpamJammer before committing. If you need more time, just reach out and we will extend it for you.

The custom rules engine lets you create keyword-based filters, regex patterns, IP allowlists and blocklists, geographic restrictions, and rate limiting rules. Rules can be applied globally or per-domain. The visual rule builder makes it easy to create complex logic without writing code, and all rules are processed in real-time alongside our AI models.

Starter plans include community forum support. Professional plans get priority email support with guaranteed response times under 4 hours during business days. Enterprise plans receive 24/7 dedicated support with a named account manager, phone support, and custom SLA agreements. All plans include access to our knowledge base and setup documentation.