Frequently Asked Questions

Most integrations are completed in under an hour. SpamJammer offers a REST API with comprehensive documentation, pre-built SDKs for popular languages (JavaScript, Python, Ruby, PHP, Go), and one-click plugins for WordPress, Shopify, and other platforms. For email protection, you simply update your MX records or configure SMTP relay settings.

False positives are extremely rare, occurring in fewer than 0.01% of messages. SpamJammer uses confidence scoring rather than binary decisions, and you can configure sensitivity thresholds to match your risk tolerance. Quarantined messages are always reviewable, and the system learns from any corrections you make, further reducing false positives over time.

SpamJammer protects email inboxes (inbound and outbound), web forms (contact forms, registration forms, checkout forms), comment sections (blogs, forums, product reviews), and messaging platforms. All channels are managed from a single dashboard with unified analytics and per-channel policy controls.

Yes. Every plan includes a full-featured 14-day free trial with no credit card required. You get access to all features in your chosen tier so you can fully evaluate SpamJammer before committing. At the end of the trial, you can upgrade, downgrade, or cancel with no obligation.

We take privacy seriously. All message data is encrypted in transit (TLS 1.3) and at rest (AES-256). SpamJammer is fully GDPR, CCPA, and SOC 2 Type II compliant. We never sell or share customer data. Message content is processed ephemerally for classification and is not stored beyond the retention period you configure. Enterprise customers can choose data residency regions.

Absolutely. Professional and Enterprise plans include a powerful rules engine where you can define custom filters using boolean logic, regular expressions, keyword lists, and scoring thresholds. Rules can be layered on top of AI detection, applied per-domain or per-channel, and tested in preview mode before going live. The rules engine also supports allowlists and blocklists for specific senders or domains.

Starter plans include community support via our forums and knowledge base. Professional plans add priority email and chat support with response times under 4 hours. Enterprise plans include 24/7 dedicated support via phone, email, and chat, plus a named account manager, custom onboarding, and quarterly business reviews. All plans have access to our comprehensive documentation and API reference.