Frequently Asked Questions

SpamJammer is an AI-powered spam protection platform that filters spam, phishing, and malicious content across email, web forms, blog comments, and API endpoints. It uses a multi-layer detection engine combining natural language processing, heuristic analysis, and sender reputation scoring to block threats in under 50 milliseconds, before they reach your inbox or application.

SpamJammer uses a multi-layer AI engine that analyzes every incoming message through several detection methods: natural language processing to understand content intent, heuristic pattern matching to catch known spam signatures, sender reputation scoring based on historical behavior, link analysis to detect malicious URLs, and machine learning models trained on billions of classified messages. These layers work together to deliver a 99.9% detection rate with near-zero false positives.

Our false positive rate is consistently below 0.001%. SpamJammer uses confidence scoring rather than binary classification, which means borderline messages are quarantined for review rather than blocked outright. You can whitelist trusted senders and domains, create custom rules to fine-tune detection for your specific needs, and review quarantined messages directly from your dashboard. If a legitimate message is incorrectly flagged, one click releases it and trains the model to recognize similar messages in the future.

Most teams are fully set up in under 10 minutes. For email protection, you update your MX records or configure a mail relay to route through SpamJammer. For web forms and comments, you add a lightweight JavaScript snippet or use our API. We provide step-by-step guides for every major platform including Gmail, Outlook, WordPress, Shopify, and custom applications. Our onboarding wizard walks you through each step, and our support team is available to help if you need assistance.

Yes. Every plan comes with a full-featured 14-day free trial. No credit card is required to start. During the trial you have access to all features of your chosen plan tier, including the analytics dashboard, rules engine, and API access. At the end of the trial, you can choose to subscribe or your account will be paused without any charges. We also offer a 30-day money-back guarantee on all paid plans.

SpamJammer integrates with a wide range of platforms and tools. For email, we support Gmail, Google Workspace, Microsoft 365, Exchange, and any SMTP-compatible server. For web platforms, we offer plugins for WordPress, Drupal, Shopify, and Webflow. Our REST API and webhooks allow custom integration with any application. We also provide pre-built connectors for Slack, Microsoft Teams, PagerDuty, and Zapier for alerting and workflow automation. SDKs are available for Node.js, Python, Go, and Ruby.

Security is foundational to SpamJammer. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We are SOC 2 Type II certified and GDPR compliant. Message content is analyzed in real time and is not stored permanently unless you enable quarantine. We operate from data centers in the US and EU, and you can choose your data residency region. Our infrastructure runs on isolated, dedicated environments with regular penetration testing and security audits. We never sell or share your data with third parties.

Absolutely. SpamJammer is month-to-month with no long-term contracts. You can cancel anytime from your account settings, and your service will continue through the end of your current billing period. There are no cancellation fees or hidden charges. If you cancel within 30 days of your first payment, we offer a full refund. When you cancel, we provide a complete data export so you retain all your analytics and configuration data. You can also pause your account instead of canceling if you plan to return.