Answers to the most common questions about SpamJammer's platform, deployment, and enterprise capabilities.
SpamJammer uses a multi-layered AI detection pipeline that analyzes content across 147 signal dimensions. This includes natural language processing for linguistic patterns, behavioral analysis of sender reputation and activity cadence, network-level intelligence for IP and domain scoring, and real-time comparison against our global threat database. Our models are retrained every 4 hours to adapt to emerging attack patterns, achieving 99.99% detection accuracy with an industry-leading false positive rate below 0.01%.
Most organizations are fully operational within 24 hours. For email channel protection, deployment is as simple as updating your MX records or configuring our API gateway. Web form and comment protection can be deployed by adding a single JavaScript snippet or integrating via our REST API. Enterprise customers with complex requirements typically complete full deployment within 5 business days, supported by a dedicated solutions engineer throughout the process.
Yes. SpamJammer provides native integrations with 200+ platforms including Salesforce, HubSpot, Zendesk, Microsoft 365, Google Workspace, Slack, and major SIEM platforms like Splunk, Datadog, and Elastic. Our REST API and webhook system allow custom integrations with any platform. We also support SSO via SAML 2.0, OAuth 2.0, and OpenID Connect, and provide SDKs for Python, Node.js, Java, Go, and .NET.
Our false positive rate is below 0.01%, one of the lowest in the industry. When a legitimate message is flagged, it is placed in a quarantine queue where authorized users can review and release it with a single click. Each release action feeds back into our model to improve accuracy. Enterprise customers can configure custom allowlists, sender verification rules, and escalation workflows to ensure critical communications are never delayed.
SpamJammer maintains SOC 2 Type II certification, ISO 27001 compliance, and is GDPR-ready with full data processing agreements available. We offer HIPAA-compliant deployments for healthcare organizations with signed BAAs. PCI DSS compliance is maintained for customers processing payment-related communications. All data is encrypted at rest (AES-256) and in transit (TLS 1.3), and we provide options for data residency in US, EU, and APAC regions.
Absolutely. Professional and Enterprise plans include our Custom Rules Engine, which allows you to define granular filtering policies using Boolean logic, regex matching, keyword lists, and weighted scoring. Rules can be applied globally, per domain, or per channel. Enterprise customers also have access to ML-powered custom model training, where our data science team helps build detection models tailored specifically to your organization's threat landscape.
Support tiers scale with your plan. Starter customers have access to our community forum and knowledge base. Professional customers receive priority email and live chat support with a guaranteed 4-hour response time during business hours. Enterprise customers receive 24/7 dedicated support with a named account manager, a 1-hour critical issue response SLA, quarterly business reviews, and direct access to our engineering team for escalations.
Yes. We offer a 14-day free trial of our Professional plan with no credit card required. You will have full access to all Professional features, including multi-channel protection, analytics, custom rules, and API access. For Enterprise evaluations, our solutions team will conduct a personalized proof-of-concept deployment in your environment, demonstrating ROI with your actual traffic data. Contact our sales team to schedule a demo and discuss your evaluation needs.
Still Have Questions?
Our team is ready to help. Reach out for a personalized conversation about your organization's needs.