Frequently Asked Questions

SpamJammer is an intelligent anti-spam SaaS platform that uses machine learning to detect and block spam across your emails, forms, comments, and API endpoints. It provides real-time protection with industry-leading accuracy, a comprehensive analytics dashboard, and developer-friendly APIs that integrate with your existing stack in minutes.

SpamJammer uses a multi-layered detection system that combines natural language processing, behavioral analysis, IP reputation scoring, and device fingerprinting. Our ML models are continuously trained on millions of data points to adapt to new spam techniques. Each submission is scored in real time, and suspicious content is flagged or blocked based on your configured thresholds and rules.

False positive rates are extremely low thanks to our multi-signal approach. Our Professional plan achieves 99.9% accuracy, and Enterprise reaches 99.99%. You can fine-tune sensitivity with our custom rules engine, set up allowlists for trusted senders, and review flagged content in the moderation queue before it's permanently discarded. Every blocked item can be recovered within 30 days.

Most teams are up and running within 5 minutes. For basic email or form protection, simply add our JavaScript snippet or configure your DNS records. For API-level integration, our SDKs are available for Node.js, Python, Go, Ruby, and PHP with comprehensive documentation and code samples. Enterprise deployments with SSO and custom configurations typically take 1-2 hours with our onboarding team.

Yes! Every plan comes with a 14-day free trial with full access to all features. No credit card is required to start. At the end of the trial, you can choose the plan that best fits your needs or continue with our limited free tier that covers up to 500 messages per month.

SpamJammer integrates with 50+ platforms and services out of the box. This includes WordPress, Shopify, Next.js, Django, Rails, Laravel, and all major form builders like Typeform and JotForm. We also support email providers (SendGrid, Mailgun, Postmark), CMS platforms (Contentful, Sanity, Strapi), and CI/CD tools. Our REST API and webhooks allow custom integrations with any system.

Security is foundational to SpamJammer. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We are SOC 2 Type II compliant and undergo regular third-party penetration testing. Data is processed in isolated environments and we never share or sell customer data. Enterprise customers can choose their data residency region (US, EU, or APAC) and receive full audit logs.

You can cancel your subscription at any time from your account settings with no cancellation fees or penalties. Your protection remains active until the end of your current billing period. After cancellation, your data is retained for 30 days in case you want to reactivate. We also offer a 30-day money-back guarantee on all annual plans.